📄 Terms & Conditions

Terms & Conditions

The terms that apply when using our website and tutoring services.

Last updated: 4 September 2026

These Terms & Conditions ("Terms") govern your use of the Crescent Tutors website and, where applicable, the provision of tutoring and educational services by Crescent Tutors.

Crescent Tutors is a trading name of Perfect Tutors Limited.

1. About Crescent Tutors

Crescent Tutors provides educational support and tutoring services, including in-centre, one-to-one, group and online tuition.

Information about our services, tuition programmes and availability is provided on our website and may change from time to time.

2. Using Our Website

You agree to use this website lawfully and responsibly and not to:

  • Use the website for fraudulent or unlawful purposes.
  • Attempt to gain unauthorised access to the website or its systems.
  • Interfere with the operation or security of the website.
  • Copy, reproduce or misuse website content without permission.
  • Use the website in a way that could damage our business or reputation.

3. Enquiries and Consultations

Submitting an enquiry through our website does not automatically create a contract for tutoring services.

An enquiry allows our admissions team to understand your requirements and contact you regarding suitable tuition options.

We may contact you using the contact information provided in your enquiry.

4. Tuition Services

Details of tuition, including the student's programme, subject, level, session arrangements, fees and other applicable terms, will be discussed and agreed before tuition begins.

We aim to provide tutoring that is appropriate to the student's needs. However, academic results cannot be guaranteed because outcomes depend on a range of factors, including attendance, effort, engagement, prior attainment and other circumstances.

5. Fees and Payments

Tuition fees and payment arrangements will be communicated to the parent, guardian or customer before services are provided.

Where a separate booking, payment or service agreement applies, its specific terms will also apply.

Customers should ensure that payments are made in accordance with the agreed payment terms.

6. Cancellations and Rescheduling

Cancellation and rescheduling arrangements may vary depending on the tuition programme or service booked.

Where specific cancellation terms have been agreed with a customer, those terms will apply to the relevant service.

7. Student Conduct

Students are expected to behave respectfully towards tutors, staff and other students.

We reserve the right to take appropriate action where behaviour is disruptive, abusive, unsafe or otherwise inappropriate.

8. Online Tuition

Online tuition may require the use of third-party communication, video-conferencing or educational technology platforms.

Customers and students are responsible for having a suitable internet connection and compatible device unless otherwise agreed.

Where third-party platforms are used, their own terms and privacy policies may also apply.

9. Intellectual Property

Unless otherwise stated, the content of this website, including text, graphics, logos, images, branding and other materials, belongs to Crescent Tutors or its relevant licensors.

You may view and use website content for personal, non-commercial purposes. You must not reproduce, distribute, modify or commercially exploit website content without prior written permission.

10. Educational Materials

Educational materials provided as part of our services are intended for the student's educational use.

Unless permission is provided, materials should not be reproduced, redistributed, published or commercially exploited.

11. Website Availability

We aim to keep our website available and accurate, but we do not guarantee that the website will always be available, uninterrupted, error-free or completely up to date.

We may modify, suspend or discontinue parts of the website when reasonably necessary.

12. Third-Party Links

Our website may contain links to third-party websites or services. These links are provided for convenience and do not mean that we endorse or control those third parties.

We are not responsible for third-party websites, services, content or policies.

13. Limitation of Liability

To the extent permitted by applicable law, Crescent Tutors will not be responsible for losses arising from your use of the website that could not reasonably have been anticipated or that result from events outside our reasonable control.

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability that cannot legally be excluded or limited.

14. Privacy

Our collection and use of personal information is described in our Privacy Policy.

15. Changes to These Terms

We may update these Terms from time to time. Updated Terms will be published on this page with a revised "Last updated" date.

Your continued use of the website after changes are published means that you acknowledge the updated Terms.

16. Governing Law

These Terms are intended to be governed by the laws of England and Wales, subject to any mandatory legal rights that apply to you.

17. Contact Us

If you have questions about these Terms & Conditions, please contact us:

Crescent Tutors
104 Cavell Street, First Floor
London E1 2JA
United Kingdom

Email: info@crescenttutors.co.uk
Phone: 0203 4111 676

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Office Hours

Crescent Tutors Education Centre

Monday 9:30 am – 6:00 pm
Tuesday 9:30 am – 6:00 pm
Wednesday 9:30 am – 6:00 pm
Thursday 9:30 am – 6:00 pm
Friday 9:30 am – 5:00 pm
Saturday 9:00 am – 4:00 pm
Sunday 9:00 am – 4:00 pm

📞 Need Help Choosing the Right Tuition?

Our team is happy to answer questions about tuition, assessments and admissions.