Privacy Policy

Last updated: 4 September 2026

Crescent Tutors ("Crescent Tutors", "we", "us" or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect information when you visit our website, contact us, or use our tutoring services.

Crescent Tutors is a trading name of Perfect Tutors Limited.

1. Information We Collect

We may collect personal information that you provide to us when you contact us, request a consultation, enquire about tuition, or otherwise communicate with us.

This may include:

• Your name
• Student's name
• Email address
• Telephone number
• Student year group
• Subject or tuition requirements
• Information included in your enquiry or message
• Other information you voluntarily provide to us

We may also automatically collect limited technical information when you use our website, such as your IP address, browser type, device information, pages visited and general usage information.

2. How We Use Your Information

We may use your information to:

• Respond to your enquiries and requests.
• Arrange consultations, assessments or tuition sessions.
• Understand your child's educational requirements.
• Provide and manage our tutoring services.
• Communicate with you about our services.
• Improve our website, services and customer experience.
• Maintain the security and proper operation of our website.
• Comply with applicable legal and regulatory obligations.

3. Legal Basis for Processing

Where applicable, we process personal information on the basis that it is necessary to respond to your enquiry, provide requested services, fulfil contractual obligations, comply with legal requirements, pursue legitimate interests, or where you have provided consent.

4. Children's Information

Our services are intended to support children and students, so we may receive information relating to students from their parents, guardians or other authorised individuals.

We aim to collect only information that is reasonably necessary to provide our services and support the student's educational requirements.

5. Sharing Your Information

We do not sell your personal information.

We may share information with trusted service providers where this is necessary to operate our website, communicate with you, provide our services, maintain our systems, or comply with legal obligations.

Where third-party service providers process information on our behalf, we expect them to handle that information appropriately and securely.

6. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

7. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to provide services, maintain appropriate business records, resolve disputes and comply with legal obligations.

Specific retention periods may vary depending on the type of information and the reason it was collected.

8. Cookies

Our website may use cookies or similar technologies to ensure that the website functions correctly, understand website usage and improve the user experience.

Where required, we will request appropriate consent before using non-essential cookies or similar technologies.

9. Your Privacy Rights

Depending on applicable law, you may have rights in relation to your personal information, including the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information in certain circumstances.
• Request restriction of processing in certain circumstances.
• Object to certain processing.
• Request transfer of certain information where applicable.
• Withdraw consent where processing is based on consent.

If you wish to exercise a privacy right, please contact us using the details below.

10. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or privacy practices. Any updated version will be published on this page with a revised "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:

Crescent Tutors
104 Cavell Street, First Floor
London E1 2JA
United Kingdom

Email: info@crescenttutors.co.uk
Phone: 0203 4111 676